Streaming FAQ's

  • - Content And Matchdays
  • - Subscriptions and Billing
  • - Technical Requirements
Where can I watch Live Home games

Outside the UK and Ireland : Agreed matches for League games, Scottish Cup and League Cup are available to watch through your current subscription

Inside the UK and Ireland: Some friendlies and occasional out of blocked hour games may be available to watch.

What are 'Blocked Hours'

Blocked Hours  refers to the times that we are unable to stream games to the UK and Ireland. In general, these hours are set as Saturday afternoons between 2:45pm and 5:15pm as relating to the current UEFA guidance on live game streaming.

Are Full Match replays available

Yes, full match replays are available when you are logged in to the Ayr United website. You do not need a subscription to watch full match replays. Replays are generally available within 24 hours of the game finishing.

What Subscriptions are available

Please check our Live Stream page for what subscription are currently available. You are limited to what you may purchase dependant on whether you are based in the UK or International

How do I check my renewal date

We use a third party (Stripe) to administer our payments for subscriptions and they hold all your details. Please check on the Stripe site for your current subscriptions and renewal dates.

You can cancel an ongoing subscription on their site and no action is required to cancel it on the Ayr United site. The subscription on the Ayr United site will automatically expire at it's end date based on the length of time for each subscription.

How does the 24 hour day pass work?

The Day PPV Pass is valid for 24 hours from the point at which it is purchased. It is not valid for any specific date or match. These subscriptions are generally made available up to 2 hours before the scheduled match but care should be taken when purchasing a 24 hour day pass.

What are the minimum system requirements

To ensure smooth playback, your setup must meet the following minimum specifications:

Operating Systems: Latest version of Windows 11 and MacOs

Mobiles and Tablets: Latest version of iOS and Android

Browsers: Latest versions of Google Chrome, Safari, Microsoft Edge or Mozilla Firefox

The use of VPN's to view the steam is not encouraged and may result in the loss of service. Ayr United FC will not be held responsible for any loss of service due to the use of a VPN.

Please note that sideloaded Amazon Firestick apps are NOT supported  and Ayr United FC will not be held responsible for any loss of service due to the use of a sideloaded Firestick App.

What are the internet and network requirements

A reliable Wi-fi or landline broadband connection is required. For standard definition playback, your connection MUST have a minimum download speed of 5Mps  with latency NOT exceeding 100ms. For full High Definition streaming, you require at least 10Mbps with latency not exceeding 50ms

There is stuttering or buffering on the feed

Buffering usually indicates your local internet connection speed has dropped below the threshold required for seamless streaming.

Close down other open browser tabs, pause any background downloads on your home network, and check your speed at www.speedtest.net.

You require a stable download speed of at least 5 Mbps for standard definition (SD) and audio, and 10 Mbps for a consistent high-definition (HD) stream.

The stream is freezing or lagging

Ayr United FC is not responsible for streaming issues related to local user connectivity.

This includes poor internet connections, insufficient download speeds, devices that do not meet the minimum system requirements, the use of VPNs, or any other technical matters outside of Ayr United's  direct control.

Please ensure your setup is fully compatible and your connection is stable ahead of matchday.